AI AssistAI Supervisor: Reviews 100% of Chats and Holds Quality
A single QA reviews 2–5% of chats at random — the rest of the failures surface in reviews and churn. The AI supervisor checks all 100% and flags a risk within a minute.
What you don’t see in your communication quality
Only a sample gets reviewed
A QA manager physically covers 2–5% of chats. The rest goes unchecked — and you see the failure in a maps review.
Problems are learned about too late
A rude reply, a wrong price or an SLA breach surface days later — when the customer has already left.
Assessment by gut feel, inconsistent
Different reviewers score differently, operators dispute the subjectivity, and no one checks the bots at all.
What the AI Supervisor Does Every Day
100% of chats instead of a sample
The supervisor reads and scores every operator and bot chat — no failure slips past control.
A risk alert within a minute
An error, a rude tone, an SLA breach or an unhappy customer — the manager finds out at once and can still save the situation.
A single standard for everyone
Every chat is scored against your policy and scripts the same way — no subjectivity or reviewer mood.
Control over people and bots alike
The supervisor watches whether your AI agent "hallucinates" and keeps the brand tone — just like it does with operators.
Where the supervisor holds quality
Support and sales teams with a group of operators
Companies already running bots that want to hold quality
Managers who need control without manual listening
See it in action
AI supervisor demo: an alert to the manager about an operator’s wrong answer with a ready fix.
How It Works
Define quality criteria
We load your policy, scripts and brand tone — the supervisor scores chats against them.
Connect channels and the team
Chats, messengers, tickets and your bots — everything that needs oversight.
Set up alerts
We define what to flag instantly: errors, tone, SLA, churn risk.
Deliver reports and hints
The manager gets a quality dashboard per team and per operator, and the operator gets a real-time hint.
With the agent vs. without
| Criteria | With AI agent | Without it |
|---|---|---|
| Review coverage | 100% of chats | 2–5% sample |
| Reaction to a violation | < 1 min | days |
| Consistent scoring | yes | subjective |
| Work schedule | 24/7/365 | 8 hrs/day |
First we show it on your own conversations
We take a sample of your chats, set up scoring criteria and show how many violations manual review misses. We deploy only after the demo. No value — no charge.
Pricing
Start
from $400/mo
- 1 channel
- Up to 5 operators
- Weekly reports
Optimal
from $800/mo
- All channels
- Real-time alerts
- Oversees bots and people
- Quality dashboard
VIP
from $1500/mo
- Custom scoring criteria
- Dedicated manager
- Real-time hints to operators
- API and integrations
Frequently asked questions
Get a free audit for your niche
We’ll review your processes and show where an AI agent delivers results — free and with no obligations.
AI Supervisor: Quality Control for Operators and Bots
What the AI supervisor solves
Manual QA can review 2–5% of conversations at random, and failures only surface later in reviews and churn. The AI supervisor reads 100% of operator and bot chats, scores them against your policy and scripts, finds errors, tone violations and risks — and alerts at once, not a week later.
Who conversation QA on AI fits
Support and sales teams with a group of operators, call centers, and companies already running bots that want to hold quality. Scenarios: script-adherence checks, tone of communication, information accuracy, SLA and response-time control, spotting unhappy customers and missed sales.
Benefits of AI conversation control
Every chat is reviewed, not a sample, and by a single standard — no subjectivity or reviewer mood. The reaction to a violation takes a minute, not days. The operator gets a real-time hint, and the manager gets a quality dashboard per team and per employee.
Integrations and launch
We connect chats, messengers, the ticket system and your bots, train the supervisor on your policy, scripts and brand tone, and set up alerts and reports. Data is protected. Launch takes a few days. Book a demo on your own conversations.
AI supervisor and automated conversation quality control
The AI supervisor by AI Assist reviews 100% of operator and bot conversations and keeps communication quality under control. It scores every chat against your policy and scripts, catches errors, tone violations, SLA breaches and churn risks, instantly alerts the manager and hints the operator the right answer in real time. Automated quality control covers both human staff and your AI agents, replaces sample listening with full coverage, and delivers reports per team and per operator. Order an AI supervisor after a free review of your conversations.
Need a different type of agent? Custom AI agent development — all directions and pricing.