Frequently Asked Questions

Answers to the most common questions from our clients

Development time depends on project complexity. A simple chatbot can be built in 2-4 weeks, while more complex solutions with integrations and custom models take 2-6 months. During the initial consultation, we assess the scope of work and provide a detailed plan with timelines.

The cost depends on functionality, integrations, and project complexity. We offer flexible payment models: fixed price for standard solutions and hourly rates for custom projects. Contact us for a free project evaluation.

We use cutting-edge AI technologies: GPT-4, Claude, LLaMA, Mistral for language models; TensorFlow, PyTorch for machine learning; LangChain, LlamaIndex for RAG systems; as well as proprietary solutions for specific tasks. The technology stack is selected individually for each project.

Yes, integration with existing systems is one of our priorities. We work with CRMs (KeyCRM, Sales Drive, NetHunt), Nova Poshta, Rozetka, Uspacy, messengers, payment systems, and any services with APIs. We also integrate with most services that do not have an API. We develop custom integrations as needed.

Yes, we provide full 24/7 technical support after implementation. This includes system monitoring, model updates, bug fixes, adding new features, and training your team. We offer various support plans depending on your needs.

Data security is our absolute priority. We comply with GDPR standards, use data encryption, ensure access control, and maintain action auditing. If needed, AI systems can be deployed on your servers (on-premise) for complete data control.

Start with a free audit: we review your processes, show where an AI agent will deliver results, and prepare a demo for your niche. We move to implementation only after you see the value.

Yes. We demonstrate the agent on your own business case before you start — in a demo and as part of the free audit. You see the result in advance and make an informed decision.

A regular chatbot follows a rigid script and buttons. An AI agent understands natural language, answers from your knowledge base, and performs actions: qualifies leads, creates orders, updates the CRM, and hands complex chats to a human.

No. We handle the setup, integrations, and launch. Your team simply uses the ready solution — if needed, we provide brief training and instructions.

Ukrainian, English, and Russian, and we add other languages on request. An agent can communicate in several languages and automatically reply to a customer in the language they used.

All data stays yours. The solution runs in your own systems and accounts; access is controlled and can be revoked at any time. We never use your data outside your project.

The price depends on the number of processes, integrations and knowledge base size. We take no prepayment: 2 weeks to study the business, 2 weeks to deploy, and you pay only if the result satisfied you. We give the exact figure after a free 15-minute review.

A chatbot follows a pre-scripted button flow and breaks on a non-standard question. An AI agent understands the request, finds the answer in the knowledge base and performs actions itself: creates a deal in the CRM, calculates a price, books a client. A chatbot resolves 20–30% of inquiries, an AI agent up to 80%.

With KeyCRM, SalesDrive, NetHunt, Uspacy, Rozetka and Nova Poshta — these are ready integrations. We connect to any service with an open API, and for services without one we write custom connectors. You won’t have to change your working tools.

Yes. We start with a free 15-minute review: we look at your processes and show where an AI agent will deliver. Then 2 weeks of study and 2 weeks of deployment, and payment only if the finished solution satisfied you.

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