AI Assist
Online stores lose customers every day because of slow replies: a buyer asks about availability or delivery, gets no answer within minutes, and moves on to a competitor. An AI sales chatbot solves this by responding instantly and around the clock.
Why response speed decides everything
In e-commerce a simple rule applies: the faster the first reply, the higher the chance of a purchase. An AI agent reacts within seconds even at night and on weekends, when managers are unavailable, so no inquiry is left unattended.
What an AI chatbot actually does
- Answers questions about products, prices, and availability;
- Qualifies leads and gauges purchase readiness;
- Helps place orders and accepts payment;
- Hands complex chats to a human manager.
Integration with CRM and messengers
A modern bot works where your customers are: Telegram, WhatsApp, and Instagram. Integration with a CRM (KeyCRM, Sales Drive, NetHunt) ensures every lead is saved and the chat history is available to your team.
The bot does not fully replace a manager — it takes over the routine so people can close the truly complex deals.
How to start the rollout
Begin by analyzing typical inquiries: about 80% of them repeat and are easy to automate. Then train the bot on your catalog and price list, test it on real dialogues, and gradually expand the scenarios.
